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FAQs

GETTING STARTED

Why Hairlaya?

Hairlaya means authenticity and transparency in the hair industry. We want you to be the most confident person that you could be when you are wearing our hair. We want to change the game by offering the most comfortable hand-tied hair extensions that will not damage the hair if installed appropriately. Our factory is a family-owned business, generation over generation, and each hair weft is gently hand-tied using 100% Cuticle hair with no synthetic materials or glue.

WHY HAND-TIED CUTICLE HUMAN HAIR EXTENSIONS?

Hand-Tied hair extensions are the most comfortable hair extensions.

Hand-tied extensions are a type of wefts that are sewn by hand. Our hand-tied wefts are 100% Cuticle, silicone-free hair woven into one continuous thread. All hand-tied wefts are individual pieces that will be installed by your stylist, using the "natural beaded" method. They are ideal for all hair types.

With the finest craftsmanship and quality of hair, Hairlaya’s hand-tied luxury hair extensions are the most comfortable on the market.

WHAT IS THE DIFFERENCE BETWEEN "CUTICLE" AND "NON-CUTICLE " HAIR?

The main difference between Cuticle and other human hair is in the cuticles.
a. Cuticle hair is human hair collected from an individual source or donor. The cuticles are intact and aligned in one direction.
b. Non-Cuticle hair is still 100% human hair, but in this case, the hair is collected in piles and, as a result, the cuticles are all misaligned — i.e. this hair can easily get tangled.

PRODUCT

How many wefts come in a hand-tied bundle?

Full packs come with 8 wefts.
Half packs come with 4 wefts.
Single Pack comes with 2 wefts.

How much does each hand-tied bundle weigh?

Full Packs - 18": 120 grams/pack; 20": 132grams/pack; 22": 144grams/pack
Half Packs - 18": 60 grams/pack; 20": 66 grams/pack; 22": 72 grams/pack
Single Packs - 18": 30 grams/pack; 20": 33 grams/pack; 22": 36 grams/pack

How many bundles (packs of hair) do I need for a full head?

Most customers order at least two hand-tied bundles for a full head.

How are the wefts installed?

a. Most common method - Attach using microbeads, a clamp, clips, and needle, and thread (Braidless Sew-In).

b. Braid hair down and sew onto braid using needle and thread.

Can the wefts be heat-styled?

Yes! As long as the heat tools are used in moderation. Too much heat can damage the extensions.

How long do hand-tied hair extensions last?

Hand-Tied Hair Extensions typically last up to 6-8 weeks before needing a touch-up.

They can be reused for six months or more (with proper care).

OFFERS

Are there any discounts for licensed stylist professionals?

Yes! We have a Stylist Pro Program which offers competitive discounts and commissions for licensed stylist pros. Join today and be part of our network.

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