Shipping Policy

Hairlaya Shipping Policy

At Hairlaya, we strive to deliver exceptional hair extension products to our customers promptly and efficiently. Below is our comprehensive shipping policy detailing our services for both domestic and international orders.

Shipping Locations:

  1. USA In-Stock Products: At Hairlaya, we prioritize offering our customers the best fast and convenient service for USA in-stock products. Our aim is to ensure that you receive your orders promptly and enjoy a seamless shopping experience.

  2. International Shipping (including USA): For international shipping products, which also ship to the USA, Hairlaya optimizes the supply chain with light stock. This strategy allows us to offer you the best prices while maintaining high-quality products. Enjoy the benefits of our streamlined supply chain and get the best value for your money when you shop with Hairlaya.

Shipping Times:

  1. USA In-Stock Products: Orders within the USA typically ship within 1-2 business days after payment confirmation. Delivery times may vary based on the shipping method selected during checkout. FREE 2-Day shipping on orders over $549
  2. International Shipping from China Warehouse: International orders are processed within 1-3 business days after payment confirmation. Delivery times vary based on the destination country, customs clearance procedures, and the selected shipping method.

Shipping Rates:

  1. USA In-Stock Products: Shipping rates for orders within the USA are calculated based on the shipping method chosen during checkout and the delivery location. 
  2. International Shipping from China Warehouse: International shipping rates are calculated based on the shipping method selected during checkout, the destination country, and the weight and dimensions of the  package.

Order Tracking:

  • Customers will receive a shipping confirmation email with tracking information once their order has been processed and shipped. This allows customers to track their package's journey until it reaches its destination.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations. Hairlaya is not responsible for any delays or additional charges incurred during customs clearance.

Shipping Carriers:

  • Hairlaya partners with reputable shipping carriers to ensure reliable and timely delivery of orders. Carriers may include but are not limited to FedEx, UPS, DHL, and USPS.

Shipping Policy Updates:

  • Hairlaya reserves the right to update, modify, or revise its shipping policy at any time. Customers will be notified of any changes through our website or via email.

Customer Support:

  • Our customer support team is available to assist with any shipping-related inquiries or concerns. Please contact us at [customer support email] for prompt assistance.

By placing an order with Hairlaya, customers agree to abide by our shipping policy terms and conditions outlined above.

Thank you for choosing Hairlaya for your hair extension needs. We look forward to serving you with top-quality products and excellent shipping services.